Facilities

What you need to know

Payment options available

We offer purchase by EFTPOS in our retail shop and café We DO NOT accept cash onsite

Restroom locations

  • Our Clarence precinct offers modern, clean bathroom facilities close to the station and platform.
  • Similar facilities are also available at Top Points and Bottom Points stations
  • A baby change table is located in the accessible bathroom at Clarence 

Picnic Facilities

  • There are 2 electric BBQ’s that were generously donated by Energy Australia, these are available for the convenience of guests on a first come, first use basis at Clarence Station
  • Throughout our railway guests will find fixed seating and many opportunities to relax in the shade and on grassed areas
  • Picnic blankets are encouraged to minimise contact with kangaroo manure often visible on our well-grassed areas

Shopping opportunities

  • Ticket holder check-in occurs at the “Tickets” counter within the station building at Clarence
  • Shop for mementos of your visit from a selection of interesting, useful and Australian supplied products
  • Speak with our friendly and knowledgeable volunteers who are happy to advise you about your trip on the railway, or the other interesting attractions for visitors in the Seven Valleys region

Parking information

  • Our recently completed car park at Clarence has space for 150 cars and 4 coaches
  • We offer free parking but ask guests to be mindful that the car park fills quickly on busy days

Animals

  • Assistance animals are permitted to travel within carriages and other animals are welcome within the Clarence Station precinct where you will find water bowls and bags to collect waste
  • For the safety and comfort of all visitors, animals must always be kept on a leash, and waste must be collected in a sealed bag and placed in a bin

Phone and Internet

  • Phone and Internet coverage is limited at some locations within our railway due to the nature of the terrain and the rural location
  • Please plan your visit for a time when mobile phone and mobile internet coverage is not essential

Alcohol and Smoking

  • Zig Zag is a family friendly destination
  • Consumption of alcohol is prohibited in all train carriages and within station buildings
  • Smoking is only permitted within the car park at Clarence and in the designated smoking area at Top Points
  • Smoking is not permitted at any other location within the railway including carriages, buildings, platforms, and picnic areas