Frequently Asked Questions
You are not the only one, and it may be that others have the same question too.
We've tried to address the most common questions, but if you have a different query, please contact us so that we can help sort it out for you.
Children below the age of 3 travel free of charge provided they are seated on the lap of an adult. If a seat is occupied a child ticket is required to be purchased.
Children aged between 3 and 12 require a child ticket. The current cost is $27.50 for a return journey. As of 1 January 2024 - a child's ticket may be purchased for all children under 16yrs.
Senior/Pensioner concession tickets cost $27.50 until 31 December 2023. These tickets will be $35 from 1 January 2024.
Family tickets are available for $120.00 and these permit 2 adults and up to 2 children in the same family to travel together. Additional children require a child ticket.
From 1 January 2024, family tickets will cost $130 and additional children's tickets may be purchased for $20/child.
All other passengers require an adult ticket which costs $45.00.
Tickets are only available for sale online using the links through this website. We are not able to sell tickets in person to guests who arrive at the railway without a reservation, due to the current extremely high demand for travel on Zig Zag Railway services. To avoid disappointment, please plan ahead and secure your reservation well before your intended visit.