Frequently Asked Questions

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You are not the only one, and it may be that others have the same question too.

We've tried to address the most common questions, but if you have a different query, please contact us so that we can help sort it out for you.

Children below the age of 3 travel free of charge provided they are seated on the lap of an adult. If a seat is occupied a child ticket is required to be purchased.

Children aged between 3 and 12 require a child ticket. The current cost is $27.50 for a return journey. As of 1 January 2024 - a child's ticket may be purchased for all children under 16yrs. 

Senior/Pensioner concession tickets cost $27.50 until 31 December 2023. These tickets will be $35 from 1 January 2024.

Family tickets are available for $120.00 and these permit 2 adults and up to 2 children in the same family to travel together. Additional children require a child ticket.

From 1 January 2024, family tickets will cost $130 and additional children's tickets may be purchased for $20/child. 

All other passengers require an adult ticket which costs $45.00.

Tickets are only available for sale online using the links through this website. We are not able to sell tickets in person to guests who arrive at the railway without a reservation, due to the current extremely high demand for travel on Zig Zag Railway services. To avoid disappointment, please plan ahead and secure your reservation well before your intended visit.